With Rapid Response our clients have the benefit of a dedicated e-mail and telephone number to call 24 hours a day.

Our support consultants will provide a ticket reference for tracking and reporting and resolve your issues as swiftly as possible.

24-Hour Service Option

Dedicated Email

Dedicated Phone Line

1st & 2nd Line Support Service

SLA Monitoring and Reporting

We understand that 24-hour support can often come with a hefty price tag, but you will be pleased to know that RapidGRC think a little differently about this. Our clients demand flexibility, affordability, reliability and cost effectiveness. This is our primary focus with our Rapid Response service.

Rapid-Response from RapidGRC is a “flexible” emergency call out service, that gives customers the peace of mind of a global 24 hours support service, in a much more flexible and cost effective way.

For more information, or to discuss these options further please email us.