With Rapid Response our clients have the benefit of a dedicated e-mail and telephone number to call 24 hours a day.
Our support consultants will provide a ticket reference for tracking and reporting and resolve your issues as swiftly as possible.
24-Hour Service Option
Dedicated Phone Line
1st & 2nd Line Support Service
SLA Monitoring and Reporting
We understand that 24-hour support can often come with a hefty price tag, but you will be pleased to know that RapidGRC think a little differently about this. Our clients demand flexibility, affordability, reliability and cost effectiveness. This is our primary focus with our Rapid Response service.
Rapid-Response from RapidGRC is a “flexible” emergency call out service, that gives customers the peace of mind of a global 24 hours support service, in a much more flexible and cost effective way.